Privacy


www.smart24.gr, created this site for the sole purpose of serving their customers. The site smart24.gr is simple, user-friendly and designed to meet the specific needs of each user. In order to achieve your best service, it is important for you, our customer, to understand that you must provide to us specific information regarding the handling of your order and which are preserved by us.

This Privacy Statement and the attached Terms and Conditions of this website describe the method of data collection from the website smart24.gr, the use of this data by us and the terms and conditions of use of this website. This Privacy Statement refers only to your personal data that you provide to us during your orders on this website.

Our company Afoi Mauridi OE with VAT: 998840311 and Hellenic Business Registry: 021343226000 is located at Lefkadia, Naousa and it is subject to the Tax Office of Veroia.


Generally

The information voluntarily provided by the users of the mentioned site is used by smart24.gr, so that its users can have direct and effective contact with the store, be provided with answers to specific queries that they set and finally be served and their orders delivered. The information that smart24.gr collects through the web site is designed to measure its traffic, to determine customer requirements for more products and to facilitate engagement with the company. smart24.gr does not distribute to any other organization or affiliate that is not linked to smart24.gr, the e-mail addresses or any other information related to its users and customers.

Collection of information

Smart24.gr designed its website so that its users can visit it without having to reveal their identity unless they wish. Visitors on our site are asked to provide their personal data to us only if they want to order a product (s), subscribe to our site and / or send email to smart24.sales@gmail.com.

Use of Information

Smart24.gr collects four types of information about users: (1) items the user gives us when registering as a customer, (2) information that the user gives us in order to execute their order from smart24.gr, ( 3) data that the user gives us in competitions that take place from time to time, (4) data that the user gives us for telephone and Internet service activation. When completing any order form on our website, you will be asked for your name, address, postal code of your area, your e-mail address, your phone number, credit card details and the payment method for the order. In addition, you may be asked for more specific information, such as an order-to-ship delivery, pricing information, or details of a bid you have requested. smart24.gr makes use of the information you provide to us during the electronic submission of the form in order to contact you about (i) the delivery of the order to your site, (ii) to confirm and identify the customer in all the situations necessary (iii) for new or alternative products offered by smart24.gr. You have the ability to choose whether or not to receive such communications from smart24.gr by sending your request via e-mail to smart24.sales@gmail.com

Access to Information. Every order request requires the collection of personal information, for delivery or booking of an order. Also, the use of a credit card, the charge of which requires identification of legally identifiable data, is guaranteed in the first and only time. Any supporting documentation and document certifying and declaring the identity of the customer remains strictly confidential and is controlled only by the responsible department of smart24.gr. Your submission of your personal data means that you consent to such data being used by smart24.gr employees for the reasons outlined above. smart24.gr requires its employees and website maintainers to provide their users with the security level mentioned in this Privacy Statement. In no other case can smart24.gr share your personal data with others without your prior consent, unless this is demanded through legal and proper channels. Please be aware that under certain conditions permitted or required by law or judgment, the collection, use and disclosure of your personal data collected online without your prior consent (for example, in case of a court decision).

Cookies

smart24.gr has the ability to use cookies as part of the facility and the operation of its services through its website. Cookies are small text files that are sent and stored on the user's computer, allowing sites such as smart24.gr to function seamlessly and without technical abnormalities, collect multiple user selections, identify frequent users, to facilitate their access to it, and to collect data to improve the content of the site. Cookies do not harm users' computers and the files stored on them. We use cookies in order to provide you with information and to process your orders which are automaticaly deleted upon leaving your site. Please keep in mind that cookies are absolutely necessary for the www.smart24.gr site to function properly and seamlessly.

Correction, Modification or Deletion of Information

smart24.gr allows its users to correct, change, supplement or delete data and information submitted to smart24.gr. If you choose to delete information, smart24.gr will act to delete this information from its files directly. For the protection and security of the user, smart24.gr will try to make sure that the person making the changes is actually the same person as the user. In order to access, change or delete your personal data, to report problems with the operation of the website or to make any inquiry please contact smart24.gr via www.smart24.gr or via e-mail to the electronic smart24.sales@gmail.com. The change or correction of your personal data can also be done through the registration page of smart24.gr.Please note that we will do our utmost to protect your personal data, but protecting your password on our website is also up to you.

Secure Transactions

smart24.gr is committed to ensuring the security and integrity of the data it collects about its website users. smart24.gr has adopted procedures that protect the personal data that users submit to their website or provide them by any other means (eg by phone). These procedures protect user data from any unauthorized access or disclosure, loss or misuse, and change or destruction. They also help to verify that these items are accurate and are used correctly. Your connection to this is secure because it uses Secure Socket Layer (SSL) technology.SSL technology is based on a key code for encrypting data before sending it over (SSL) connection. The security check between the data and the Server is based on the unique key code ensuring full communication. Netscape Navigator, Internet Explorer, Mozilla Firefox, Opera, and Safari browsers support the SSL protocol and are suggested to use them to link to the site of smart24.gr.


Right of Withdrawal

You have the right to return the product(s) you bought from our website without being obliged to disclose the reason why you wish the product(s) to be returned within fourteen (14) calendar days starting on the day when you received said product(s). In that case you are only charged with the immediate cost of the product(s) return. Returns are accepted by us as long as the product(s) you wish to return are in the same condition as you received them, that is to say, without having been unsealed or infringed on their packaging, together with the retail receipt or invoice. Accordingly, the way you chose to pay your order and the way they will be refunded, your refund will be completed within 30 days of the date we receive the product(s). The refund can be made by credit to your bank account which you will notify at Smart24.

Periodic Changes

Continuously smart24.gr extends, updates and improves its website, and the related products and services, will update this policy as well. We encourage you to read this process at regular intervals to be informed of any changes to the content of this privacy policy. This policy will be modified from time to time without prior notice to users.

Accepting the Privacy Protection Procedures implemented by smart24.gr

If you use this website you accept and consent to this Privacy Statement as well as to the terms and conditions of use of the site communicated through it.